+1-855-211-0932 (ID:297999)
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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A pop-up menu will appear. It includes detailed info about all the actions that you can perform on that particular page. Each popup shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast selection of educational videos clarifying how to work with our hosting Control Panel. They're created for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a glance at our extensive Frequently Asked Questions section, which comprises questions asked by real persons and provides real solutions. We periodically "revamp" our FAQ database with new questions & answers in an attempt to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can contact our excellent team of support engineers available 24/7 and ready to help you with any query. Each trouble ticket you open will be replied to in less than one hour (the average trouble ticket response time being approximately twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 297999

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com