If you have never opened a hosting account or you’ve changed companies and the new one deploys an account management interface that you have not seen before, you may become puzzled about how to complete a particular task in your account or on your desktop computer. That’s the reason why, lots of web hosts have created a knowledge base, which outlines the most frequent queries and problems connected with their platform, rather than including only some general facts. This type of knowledge base will help you find the needed information swiftly and easily, so you will not have to devote a lot of time and effort to matters that might require something as simple as hitting a button or selecting a check box. In this way, not only can you get things done, but you can also discover loads of new and interesting things, both about the way you can administer your account and about the way the web hosting service works in general.
Extensive Online Documentation in Cloud Web Hosting
If you have ordered your first cloud web hosting plan from our company or have migrated your site over to us, you will get used to our services and our custom Hepsia hosting Control Panel in no time as we have compiled an extensive knowledge base where you can find all the information that you will ever need – both general info regarding the service as a whole and more concrete info about the separate functions that you can make use of and the difficulties that you can run into. The articles are available in 2 places. The complete article collection is accessible via the Control Panel’s Help section. You can read articles that are dedicated to the different features in each and every section of the Control Panel as well. You can acquaint yourself with how to do de facto everything, from creating an .htaccess file to managing a mailing list, and all the articles feature elaborate guides, so you’ll never become lost because of an ambiguous text. Needless to say, if you experience a more specific obstacle and you can’t find a solution in our knowledge base, you can get in touch with our customer care staff members 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting come with detailed online technical documentation where you will find info about all the functions that our custom-built Hepsia hosting Control Panel offers, in addition to solutions to various questions and issues that you might face. All configuration guides offer in-depth instructions, which suggests that you won’t have to worry about skipping something if you’d like to export a MySQL database, for example. The troubleshooting articles include a number of different viable causes of particular problems and the solution for each and every one of them, so in case you aren’t able to send emails although you have the correct SMTP server settings, for instance, you can swiftly see what the reason for this might be and fix the problem with a couple of mouse clicks in your email client. As Hepsia offers quite a lot of features, you’ll be able to find applicable articles in each section. If you want to examine all help articles, you can use the Help menu, which is located in the upper right corner of the screen.